Symphony SUMMIT Awards and Recognitions

SUMMIT v5.0 is now ITIL 2011 certified

The PinkVERIFY certification confirms the SUMMIT Platform to be compliant with all the ITIL 2011 requirements and best practices for the following processes:

  • Incident Management
  • Problem Management
  • Change Management
  • Request Fulfillment
  • Asset Management
  • Service Catalog
  • Knowledge Management
  • Release & Deployment Management
  • Event Management
  • Availability Management
  • Service Portfolio Management
  • Service Level Management

Symphony SUMMIT delivers an integrated software-as-a-service (SaaS) based application combining Service Management, Asset Management, Availability Management & Project Management, all on a single, unified IT management platform. It was one of the first cloud-based IT management vendors to achieve the earlier ITIL V3 level certification as well.