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Current Job Openings

SME Asset Management

Bangalore

CAREER OPPORTUNITY

Job Title: SME Asset management
Location: Bangalore
Job type: Permanent

ABOUT SUMMIT

Symphony SUMMIT is the leading provider of private and public cloud based IT Operations Management Solution to enterprises and service providers. It is one of the 20+ global companies backed by the Symphony Technology Group (STG).

Job description

  • Analyzes existing Implementation Plans and identifies areas for improvement based on Deming Model (Plan, Do, Check, Act)
  • Works with customers to communicate ITSM vision and benefits
  • Develops strategies to eliminate gaps in service while improving efficiency and effectiveness Identifies and removes risks associated with proposed processes
  • Applies strong analytical and technical skills to document findings in accordance with approved quality procedures and standards. Works independently, interacts with clients and delivers presentations
  • Strong in ITAM Policy and Processes –Alignment with Best Practices and International Standards
  • Review of Core SAM Process
  • Information Systems and Tools – Implementation efficiency of tools used for ITAM
  • Reporting and Monitoring – review of key compliance parameters / Indicators considered
  • Effective Licensing Position
  • Conducting and reporting SAM Program Assessment
  • People skills – Assessment of Licensing and SAM Skills (Competencies, Professional Certifications, Trainings)
  • Excellent communication skills.

Experience:

  • At least 10 years
  • Hands on experience in tools like service now, HP, BMC, CA etc.

Minimum Qualification:

  • Minimum: Bachelor’s Degree in related field Desired: Master’s Degree in related field must have ITIL Expert certification

How to Apply

Please send resumes and cover letters to: poornima.narayanappa@symphonysummit.com

Only qualified individuals being considered will be contacted for an interview.

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