Based on the latest technology trends like Analytics and Intelligence, Mobility and Social & Gamification customers can now better optimize their IT operations and ensure higher service availability, customer satisfaction and lower TCO
Bangalore, May 01, 2015: Symphony SUMMIT, a leading Cloud-based IT Operations Management solutions provider, today announced the launch of latest version of its advanced ITIL 2011 Certified “SUMMIT” Platform – SUMMIT v5.0. The platform is an integrated suite that unifies key applications across Service Management, Asset Management, Availability Management and Project Management.
The latest version SUMMIT v5.0 comes with a completely revamped and radically new and stylish User Interface, which is based on the latest HTML5 technology. “The new & visually appealing icon based UI significantly enhances the overall user experience for end users, helping them take advantage of user friendly features like ‘drag & drop’ options, tile based screens etc. This makes it a light-weight application to implement and at the same time provides enterprises and service providers with a highly optimized application performance” says Vijaya Shanker, Sr. Vice President & CTO, Symphony SUMMIT. “The new release also packs in stronger reporting and dashboard features” he added.
The key highlights of SUMMIT 5.0 include leveraging of features based on latest technology trends like Analytics and Intelligence, Mobility and Social & Gamification. As Satyen Vyas, President & CEO, Symphony SUMMIT says, “SUMMIT v5.0 is built for the SMAC era. Its unique features such as Operational Intelligence, Run-book Automation, Gamification, Service Assist, Checklist, Skill Pack, service-based SLAs and other smart features not only directly improve service availability & analyst productivity, but are also extremely simple to configure and use.”
“This latest release represents a comprehensive, enterprise-class, cloud-based ITOM platform with built-in Operational Intelligence. SUMMIT v5.0 will help our customers to better optimize their IT operations and ensure higher service availability, customer satisfaction and lower TCO” he added.
The latest release of the SUMMIT Platform is already being rolled out to existing customers and an enhanced v 5.1 with a few more modules will be available by June 2015. All solutions from the SUMMIT platform are offered ‘on-cloud’ based or ‘on-premises’ subscription based licenses as well as perpetual licenses
Symphony SUMMIT, backed by the $2.5Bn Symphony Technology Group, is a leading provider of a private and public cloud based IT Operations Management Solution to enterprises and service providers. Its flagship product – “SUMMIT”- is an advanced ITIL 2011 Certified solution that unifies key applications across Service Management, Asset Management, Availability Management and Project Management in one single easy to use platform.
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