Service Management Basic

Service Management Basic

Most mid-sized organizations that find their valuable time being lost during downtime, need a solution that will help them restore normal service operations with the least impact on business.

SUMMIT Service Management Basic is the right solution for such organizations. It brings the benefits of our ITIL 2011 certified solution to your Service Operations and covers the key modules of Incident Management, Service Level Management and Knowledge Management.

service management basic

It also offers an easy upgrade path to SUMMIT Service Management Professional or SUMMIT Service Management Enterprise if they choose to do so at a later date.

The core ITIL processes that are included in SUMMIT Service Management Basic are:

Read more about SUMMIT Service Management