Availability Management

SUMMIT Availability Management

SUMMIT Availability Management is an ITIL 2011 certified solution that delivers centralized administration using agent-based or agent-less technology. Whether on premise or on cloud, SUMMIT Availability Management provides a single platform to monitor and manage alarms, performance and SLAs across dynamic and complex deployments. With SUMMIT, enterprises can streamline deployment, realize business value and monitor all devices and services that matter to the business. It helps accelerate problem resolution and proactively prevents issues with intuitive and sophisticated visualization and reporting.

SUMMIT Availability Management covers Server Monitoring, Network Monitoring and Application Monitoring supported by in-depth Event Management capabilities.

Key Features

1. Asset Discovery

  • Supports agent-based and agent-less discovery of assets.
  • Allows single platform management of IT infrastructure and services – whether on premise or on cloud.

2. Self-healing and Assistance

  • Trigger-based robotic-led Self-healing and Assistance.

SUMMIT Asset Discovery

3. Application performance insights

  • Provides insights into application performance and availability.
  • Offers environment parameter monitoring from an end-user perspective.

4. Relationship mapping

  • Discovers and maps relationships between infrastructure components and applications.

5. SLA and objective tracking

  • Helps track SLAs and objectives for IT infrastructure and applications.

6. ITIL Module Integration

  • Makes integration with other ITIL modules possible.
  • This includes CMDB, Change, Incident, Problem, SLA Management and Capacity Management.

7. Monitoring and Management

  • Allows the monitoring and management of the following services and systems:
    • Networks, including routers, switches and firewalls.
    • Servers, such as Windows, Linux and UNIX.
    • Databases like Oracle, Microsoft SQL, Postgress, MY SQL Server.
    • Applications like Microsoft Exchange, Microsoft IIS, Active Directory, JBoss, Tomcat and other home-grown applications.
    • Virtualization platforms such as VMware and Microsoft Hyper-V.

SUMMIT Asset Monitoring and Management

To learn more about SUMMIT Availability Management, download our data sheet